AnsweredLine
Cancellation
Cancel any time. Here's exactly how.
No calls to a retention desk, no fees, no "let me transfer you." Three ways to cancel, one business day to confirm, and you keep your number.
Three ways to cancel
- The form below — fastest; you get a confirmation text.
- Text CANCEL to (615) 219-2119 from the cell on your account.
- Call (615) 219-2119 and tell whoever answers (yes, even the receptionist) that you want to cancel.
What happens next
- Within one business day we confirm by text and email, with your last day of service.
- Your last day is the end of the period you already paid for. You are not billed again. No partial-month refunds, except under the 30-day guarantee in the terms.
- Your number. Whether you ported your own number in or we provided it, tell us you want to port it out and we sign the carrier paperwork within 2 business days; you have 30 days after your last day to do this.
- Your data. Ask and we send an export of your contacts, recordings, and transcripts. Everything is deleted 90 days after your last day, or sooner if you ask.
- Founding 10 members: cancel before your fourth billing cycle and nothing is charged.
Pause instead? Seasonal businesses can pause for up to 3 months at $29/month; your number, voice, and configuration are kept and you turn it back on with one text. Say "pause" in the form.