Privacy Policy

What we collect, why, who sees it, and how to get it deleted. Written to be read, not skimmed.

Effective September 7, 2026 · Get Answered Line, a service of Good Days Systems LLC, Nashville, Tennessee

1. Who this covers

Three groups of people interact with Answered Line, and we treat each differently:

Clients — businesses that subscribe to the receptionist.
Callers and texters — people who call or text a client's line, or our demo line, and talk to the receptionist.
Website visitors — anyone on getansweredline.com.

2. What we collect

From clients

Name, business name, cell number, email, website, billing details (processed by our payment provider; we never store full card numbers), and everything you tell us to configure your receptionist: services, service area, hours, FAQs, transfer rules, calendar access, and the voice you choose. If you clone your own voice, we store the recording and the resulting voice model for the life of your account.

From callers and texters

The caller's phone number, the audio recording and written transcript of the call, text-message content, and any details the caller shares (name, address, what they need, how they heard about the business). The receptionist may extract structured fields from the conversation (for example, "service needed" or "address") and save them to the client's contact record.

From website visitors

Standard server logs, and the Meta (Facebook) pixel, which records page views and form events for advertising measurement. Forms on this site collect only what you type into them. We use a hidden anti-spam field, not CAPTCHAs.

3. How we use it

To answer, route, and transfer calls; take messages; answer configured questions; and book appointments.
To send the client a summary of each call by text and email, and to save a note on the contact record.
To improve each client's receptionist: we review transcripts (a person and an AI model, twice a week) and update the prompt and knowledge base so it handles the next call better. Nothing from one client's calls is used to train another client's receptionist.
To bill, support, and communicate with clients about their account.
To market Answered Line to businesses. We do not market to callers.

We do not sell personal information. We do not share caller data with anyone except the client whose line was called and the providers listed below.

4. Calls are recorded

Every call handled by the receptionist is recorded and transcribed. The receptionist identifies itself as an assistant when asked. Clients are responsible for any caller notice their state requires; Tennessee is a one-party-consent state, and some states require all parties to be notified. If you are a caller and want a recording deleted, contact the business you called or us (Section 9).

5. Text messages

We text clients call summaries, confirmations, and account notices. The receptionist may text callers on the client's behalf (for example, a confirmation or a link the caller asked for). Reply STOP to any message to opt out; reply HELP for help. Message and data rates may apply. Mobile numbers and opt-in status are not shared with third parties for their own marketing.

SMS consent. Get Answered Line is a DBA of Good Days Systems LLC. When you opt in to text messages (by checking a consent box on our website or by asking us to text you during a call), we record that consent with the date, method and phone number. No mobile information, text-messaging originator opt-in data or consent will be shared with third parties or affiliates for marketing or promotional purposes; it is used only to send you the messages you agreed to, through our messaging provider. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time and HELP for help, or email david@smarterscapesllc.com.

6. Who we share it with (our providers)

HighLevel / LeadConnector — the platform that runs the receptionist, stores contacts, recordings, transcripts, and messages, and sends texts and emails.
Twilio (through LeadConnector) — phone numbers, calling, and SMS delivery.
Anthropic — the AI model we use to review transcripts and draft receptionist improvements.
Stripe — subscription billing.
Meta — advertising pixel on this website.
Hostinger and n8n — website hosting and the automation that routes form submissions to us.

Each provider processes data only to provide its service to us. We may also disclose information if the law requires it or to protect the safety of a person.

7. Retention

Client account data, recordings, transcripts, and messages are retained while the account is active and for 90 days after cancellation, then deleted from our platform, unless the client asks for earlier deletion or the law requires longer. Billing records are kept for seven years. Website logs are kept for 30 days.

8. Security

Data is stored on our providers' systems in the United States, encrypted in transit. Access to client accounts is limited to the Answered Line team members who build and support your receptionist. No system is perfectly secure; if we learn of a breach affecting your data, we will notify you without unreasonable delay.

9. Your choices and rights

Access or export: clients can request a copy of their contacts, recordings, and transcripts at any time.
Delete: clients can request deletion of their account data; callers can ask that a specific recording or transcript be deleted. We complete deletion within 30 days unless the law requires retention.
Opt out of texts: reply STOP.
Opt out of the advertising pixel: use your browser's tracking protection or Meta's ad settings.

Residents of California, Virginia, Colorado, Connecticut, and other states with privacy laws have the rights those laws provide; we honor them for everyone. To exercise any right, contact us below. We will not treat you differently for doing so.

10. Children

Our service is for businesses. We do not knowingly collect information from anyone under 16 through this website. Callers to a client's line may be any age; that data belongs to the client's business record.

11. Changes

If we change this policy in a way that matters, we will email clients and update the date at the top. Continued use after the effective date means you accept the change.

12. Contact

Get Answered Line (Good Days Systems LLC) · Nashville, TN · (615) 219-2119 · text or call and ask for David.

This policy is written in plain language on purpose. It is not legal advice to you; if you need to know how it applies to your business, ask your own attorney.