Effective September 7, 2026. Answered Line ("we") provides AI receptionist services to businesses. This policy explains what we collect and how we use it.
From business clients: name, business name, phone, email, address, and the information they give us to configure their receptionist. From callers to a client's line or to our demo line: phone number, the audio and transcript of the call, and any details the caller shares. Website visitors: standard analytics and advertising pixels (Meta).
To answer and route calls, take messages, book appointments, send call summaries to the client, improve the receptionist, and market our service. Call audio and transcripts are shared with the client whose line was called. We do not sell personal information.
Calls handled by the receptionist are recorded and transcribed. Clients are responsible for any caller notice required in their state.
We text clients call summaries and confirmations. Reply STOP to opt out. Message and data rates may apply.
Data is stored on our platform provider's systems in the United States and retained while the client account is active or as required by law.
Answered Line, 425A 36th Ave N, Nashville, TN 37209 · (615) 622-7392