Every call that hits the shop voicemail while you're under a car is a customer calling the next shop. Answered Line answers every call to your shop in one ring, gets the vehicle and the symptom, books the drop-off, quotes what you allow it to quote, and texts you what happened.
Don't take our word for it. Call it and try to stump it.
Ask it anything a customer would ask you. Then decide.$97/mo for your first 90 days, setup free, then $297. In return: a short testimonial, a 30-second phone video, and a Google review once it's booked you a job. After the three spots, the next seven get setup waived at $297.
Forward your existing line in two minutes. Your customers, your truck, your Google listing — nothing changes for them. Nothing goes to voicemail.
$297 a month, flat, line included. A human answering service runs $235–$325 and bills by the minute. A part-time receptionist is $1,300–$1,800. Nobody else books the job and texts you the summary.
Name, address, what they need, when — texted to you seconds after the call. You call back prepared, not guessing.
No more stopping the job to answer, no more evenings returning voicemails. The phone gets handled; you do the work you get paid for.
Independent shops lose more to the phone than to the competitor down the street. The tech is under a car, the service writer is with a customer, and the new customer is on hold or on voicemail.
Captures year/make/model, symptom, and when they can drop it; books the slot or promises a callback.
Recognizes existing customers and routes status calls to the office or takes a message by your rules.
Answers from your pricing rule — a range, a diagnostic fee, or a callback — your call.
Known contacts get through; solicitors get screened to email.
Nights, weekends, while you're under a lift. Nobody gets voicemail.
Your services, hours, service area, and the eight questions you get asked every day.
Existing customer with a problem goes to the office. New quote goes to sales. Solicitors get screened.
Straight into your calendar, in the hours you set, with a confirmation text to the caller.
Name, number, address, what they wanted — seconds after the call ends.
Voice and text, first line of contact for your business. We can clone your voice so callers hear the owner, not a bot.
Forward your existing line in two minutes, or use ours as your business line.
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We run three service businesses in Nashville. This answers our phones today. Call any of them and the same receptionist picks up.
Book your setup call or call (615) 622-7392 and ask the receptionist to book you.
Same receptionist, trained on the calls your kind of business actually gets.
The 9 PM burst-pipe call, answered and routed.
July no-cool calls booked while you're in the attic.
Panel upgrades and EV chargers, estimate booked.
Spring-rush quotes captured from the mower seat.
First call becomes a quarterly plan, not a voicemail.
Storm-day volume, every address logged.
Most never ask. If they do, it says so plainly and offers a callback from a real person. Nobody gets voicemail.
Every call is transcribed and sent to you. Tell us what to change and it's fixed the same day.
No. Forward your existing number to your Answered Line number — two minutes with any carrier.
No. Month to month, cancel anytime.
Anyone who misses calls while working: plumbers, HVAC, electricians, roofers, landscapers, cleaners, pest control, painters, auto shops, salons, dental and chiro offices, law offices, property managers.