AnsweredLine
A crew app for field service that your guys will actually use
The Answered Line Crew App is a crew app for field service and an employee app for contractors that works from a link, no app store. Your crew sees today's jobs, clocks in and out, texts the customer "on my way" and sends photos. You see it all from the office. $79 a month.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.How it works
A normal day, start to finish, with the crew on their phones and the office able to see what's going on.
Morning: today's jobs
The crew opens the link on their phone and sees today's jobs. They clock in, and location is recorded where the phone allows it.
Heading out
One tap sends the customer an "on my way" text, so nobody is calling the office asking when the truck will show up.
On the job
Checklists with required photos keep the work consistent. Before and after photos get taken, and the crew can flag a problem or an upsell they spot.
Job done
Marking the job done alerts the office. The owner view shows hours for everyone, and messages keep the crew and office talking.
What the Crew App does for owners
No app store, no downloads
The crew opens it from a link on their phone. Nothing to install, nothing to update, no passwords to reset every week.
Hours you can see
Clock in and out with location where the phone allows, and an owner view with everyone's hours in one place.
Customers know you're coming
The "on my way" text goes out from the field, which cuts down on calls to the office asking about arrival times.
Same standard on every job
Checklists with required photos mean the job gets done the way you want it, even when you're not on site.
Upsells don't get lost
When the crew spots a cracked paver, a clogged gutter or a worn part, they flag it so the office can follow up.
Estimate Cam included
Owner plus 3 users for $79 a month, with Estimate Cam included. Extra users are $20 a month each.
What pairs with the Crew App
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Extra crew users $20/mo per person
Running more than three in the field? Add extra Crew App users at $20 a month each.
AI Receptionist $297/mo (first 3 months $97)
The AI Receptionist books new jobs on your calendar 24/7, so the crew's schedule fills while you work.
Review requests + replies $97/mo
When the job-done alert hits the office, review requests ask the customer for a Google review.
Social posting $297/mo
The before and after photos your crew takes become weekly Facebook and Instagram posts.
Missed-call text-back + reminders $100/mo
Missed call text back covers the calls the crew can't take while their hands are full.
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
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Questions owners ask
Do my guys need to download an app?
No. The Crew App runs from a link on their phone. There's no app store, no download and nothing to install.
How many users are included?
The owner plus 3 users for $79 a month. Extra Crew App users are $20 a month each.
Does it track where the crew clocks in?
Clock in and out records location where the phone allows it, and the owner view shows hours for everyone.
Is Estimate Cam included?
Yes. Estimate Cam comes with the Crew App, so job photos and voice notes get filed with the estimate or job they belong to.
Is there a contract?
No. It's month to month. Add the Crew App alone or with any other services in one sign-up.
The whole back office for your business, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.