AnsweredLine
Google review software for small business that asks every customer
Our Google review software for small business asks every customer for a review once the job is done and drafts a reply to every review that comes in. You stop forgetting to ask, and no review sits there unanswered. $97 a month, month to month.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.How it works
Asking for reviews and answering them is the part everyone means to do and nobody has time for. This handles both.
The job wraps up
When a job is marked done, the customer gets a request with a direct link to leave a Google review. Every customer gets asked, not just the ones you remember.
A five-star review comes in
A reply is drafted that thanks them by name and mentions the work, so your profile reads like a business that pays attention.
A rough review lands
A calm, professional reply is drafted for you to look over, so you're not answering angry at 10 at night.
Your profile keeps moving
Fresh reviews and replies keep showing up week after week, which is what shoppers see when they compare you on Google.
What review software does for you
Every customer gets asked
No more depending on the crew to remember. The request goes out after every job, the same way every time.
Asked while the work is fresh
The request arrives right after the job, when the customer is looking at the finished work and most likely to write something.
Every review gets an answer
Replies are drafted for every review, good or bad, so people reading your profile see an owner who responds.
Follows Google's rules
It asks every customer the same way. No filtering, no review gating, nothing that puts your Google Business Profile at risk.
Your voice, not a template
Replies mention the customer and the job instead of the same canned line pasted under every review.
One price, no contract
$97 a month, month to month. Run it by itself or alongside the rest of the Answered Line back office.
What pairs well with review software
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Local SEO + listings $397/mo
Reviews and a well-kept Google Business Profile work together. Local SEO keeps your profile and listings current.
Crew App $79/mo
The Crew App's job-done alert tells the office the work is finished, which is the right moment to ask for the review.
AI Receptionist $297/mo (first 3 months $97)
The AI Receptionist answers the new calls your reviews bring in, 24/7, and books them on your calendar.
Social posting $297/mo
Social posting shares your finished jobs and offers on Facebook and Instagram every week.
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
Local SEO
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Dental offices
New patients booked after hours.
Roofing
Storm-day volume, every address logged.
Auto repair
Status calls handled, bays stay working.
Questions owners ask
Does it only ask happy customers?
No. It asks every customer after the job. Google doesn't allow filtering out unhappy customers before they review, so we don't do it.
Who writes the review replies?
A reply is drafted for every review that comes in, written around what the customer said. You can look them over, especially for the tough ones.
How do customers get the request?
After the job is done, the customer gets a request with a direct link to your Google review page, so leaving a review takes them a minute.
Does this work for any kind of business?
Yes. If customers can find you on Google, asking for reviews and answering them helps. Contractors, clinics, shops and service companies all use the same process.
What does it cost?
$97 a month, month to month with no contract. You can add it alone or with any other service in one sign-up.
The whole back office for your business, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.