AnsweredLine
The AI receptionist for snow and ice removal companies
An AI receptionist for snow removal answers at 3 a.m. while you're plowing. It picks up every call and text 24/7 in English and Spanish, takes commercial lots and residential driveways, logs salt and service requests, and texts you a summary of every call.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.The calls a snow company actually gets
Snow calls all land in the same few hours, and you're in a truck for every one of them. These are the calls that pile up while you plow.
"Can you plow my lot before we open?"
A store manager calls the night of the storm. It gets the address, lot size, open time and whether they need salt, then texts you the request.
Seasonal contract quotes
A property manager wants pricing for the winter. It collects the sites, square footage, trigger depth and per-push or seasonal preference and books a walk.
Residential driveway sign-ups
Homeowners want on the route. It gets the address, driveway size and walkways and adds them to your list for you to approve.
Ice and slip complaints
"The entrance is iced over again." It logs the site, time and area and texts you right away so a truck gets back out.
Why snow companies put it on the phone
Keep plowing
You can't answer a phone while backing a plow into a pile. The receptionist picks up every call on the first ring.
Storm-night coverage
Calls and texts get answered 24/7, so the 2 a.m. request is written down instead of lost in voicemail.
Site details up front
Address, lot size, open time, salt and sidewalk needs come in a written summary you can read at a stoplight.
English and Spanish
Customers, subs and drivers get answered in English or Spanish, by call or text, day or night, all season.
Contract clients put through
Set rules so your seasonal commercial accounts reach you directly while new callers get logged.
Same number
Your number gets ported in, so the number on your trucks, bids and site signs keeps working.
The rest of the back office for snow and ice removal
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Crew App $79/mo
Drivers see their sites, clock in and out with location where the phone allows, and take before and after photos for every push.
Estimate Cam $49/mo
Site photos and voice notes from the walk get filed with the bid, so you have conditions on record.
Instant estimator $197/mo
Homeowners and small lots get a price on your website in under a minute from their address and photos.
Missed-call text-back + reminders $100/mo
Texts every missed caller back in seconds when the phone lights up all at once during a storm.
Email + text campaigns $197/mo
Fall campaigns remind past customers to sign up for the season before the first storm.
Local SEO + listings $397/mo
Keeps your Google Business Profile and listings current so local searches for snow removal find you.
What a missed call actually costs
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
What the alternatives cost
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
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Questions owners ask
Can it handle a whole storm's worth of calls at once?
It answers each call and text as it comes in, writes down the site details and texts you a summary, so nothing waits on voicemail.
Can it quote seasonal contracts?
It collects the sites, sizes, trigger depth and service needs and books a walk. It can quote from pricing rules you give it for simple residential work.
Can drivers use it too?
Yes. Set transfer rules so drivers and subs reach you directly. The Crew App gives them their sites, clock in and photos.
Does it work in Spanish?
Yes. Calls and texts get answered in English or Spanish 24/7, including from drivers and crew members who prefer Spanish.
What does it cost?
The AI Receptionist is $297/mo, with the first 3 months at $97/mo. Every other service is its own monthly subscription. Month to month, no contract.
The whole back office for snow and ice removal companies, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.