AnsweredLine
The AI receptionist for standby generator installers
An AI receptionist for standby generator installers answers the flood of calls that comes with every storm and power outage. It picks up every call and text 24/7 in English and Spanish, gets the details on new installs and service, books estimates on your calendar, and texts you a summary of every call.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.The calls a generator installer actually gets
Generator calls spike when the lights go out. These are the ones that hit voicemail while you're on an install or a service call.
After the last outage
"We lost power for three days. We want a whole-house generator." The receptionist gets the home size, fuel type and panel location, then books an estimate.
Generator won't start
A customer's unit failed during an outage. It gets the model, the warning light or code, and follows your rules for emergency service.
Annual maintenance
A past customer is due for their yearly service. It confirms the unit and the address and books the visit on your calendar.
Medical equipment at home
A caller needs backup power for oxygen or other equipment at home. It notes the urgency and texts you right away by your rules.
Why generator installers put it on the phone
Outage-day call volume
When the power goes out, every call comes in at once. The receptionist answers all of them instead of a full voicemail box.
Emergencies flagged
Set rules so failed units and urgent medical needs get transferred or texted to you right away while new installs get booked.
Install details up front
Home size, natural gas or propane, panel location, what to back up and distance to the meter come in a written summary.
Estimates booked
Homeowners get booked for an in-home estimate on your calendar by your rules, with the address and photos attached.
English and Spanish
Callers get answered in English or Spanish, by call or text, 24/7, including the middle of a storm.
Same number
Your number gets ported in, so the number on your trucks, yard signs and dealer listings keeps working.
The rest of the back office for standby generator installers
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Instant estimator $197/mo
Homeowners get a starting price for a standby generator on your website from their address and photos of the panel and meter.
Estimate Cam $49/mo
Photos of the panel, gas meter and pad location from the customer or your site visit get filed with the estimate.
Crew App $79/mo
Install and service techs see today's jobs, clock in, text "on my way" and work through checklists with required photos.
Email + text campaigns $197/mo
Campaigns before storm season reach past customers about maintenance and leads who got a quote but didn't buy.
Missed-call text-back + reminders $100/mo
Every missed caller during an outage gets a text back in seconds, and service visits get reminders.
What a missed call actually costs
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
What the alternatives cost
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
Electricians
Panel upgrades and EV chargers, estimate booked.
HVAC
No-cool calls booked while you are in the attic.
Solar installers
AI receptionist and answering service for solar installers. Answers every lead and…
Plumbers
The 9 PM burst-pipe call, answered and routed.
Email + text campaigns
Email and text marketing for small business: seasonal campaigns and reactivation…
Instant estimator
An instant estimate calculator for your website: customers enter their address and…
Questions owners ask
Can it handle calls during a big outage?
Yes. It is not one person on one line, so it answers every caller at the same time and follows your rules for which ones reach you.
What does it ask on a new install lead?
Whatever you set. Most installers want home size, fuel type, panel location, which circuits to back up, distance to the gas meter and photos.
Can it book annual maintenance?
Yes. You set the service types and durations, and it books maintenance visits on your calendar for past customers.
Does it answer after hours?
Yes. Calls and texts get answered 24/7 in English and Spanish, which matters most when the power goes out at night.
What does it cost?
The AI Receptionist is $297/mo, with the first 3 months at $97/mo. Month to month, no contract.
The whole back office for standby generator installers, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.