AnsweredLine
The AI receptionist for alarm and camera installers
An AI receptionist for alarm and camera installers answers the phone while you're running wire in an attic or mounting a camera on a ladder. It picks up every call and text 24/7 in English and Spanish, gets the details on alarms, cameras and access control, books site surveys, and texts you a summary of every call.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.The calls an alarm and camera installer actually gets
Security calls often come right after something happened. These are the ones you miss while you're up on a ladder.
Just had a break-in
"Someone broke into our garage last night." The receptionist gets the address, what they want covered and how soon, then books a site survey.
Cameras for a business
A store owner wants cameras on the register and parking lot. It notes the areas to cover, how long to keep footage and the internet setup, then books a walk-through.
Alarm keeps going off
A customer's system has a false alarm or a low battery chirp at midnight. It gets the panel and zone details and follows your service rules.
Camera stopped recording
A business can't see footage from one camera. It collects the details, asks for a photo of the screen and books a service call.
Why security installers put it on the phone
Answer from the ladder
You can't take a call while terminating cable or mounting a camera. The receptionist answers every call on the first ring.
Survey details up front
Home or business, number of doors and areas, cameras or alarm, existing equipment and internet setup come in a written summary.
Site surveys booked
New customers get booked for a site survey on your calendar by your rules, with the address and photos attached.
Service calls sorted
Set rules so urgent service calls get transferred or texted to you right away while new leads get booked.
English and Spanish
Homeowners and business owners get answered in English or Spanish, by call or text, 24/7, including the night after a break-in.
Same number
Your number gets ported in, so the number on your vans, yard signs and window stickers keeps working.
The rest of the back office for alarm and camera installers
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Instant estimator $197/mo
Customers get a starting price for a camera or alarm package on your website from their address and photos.
Estimate Cam $49/mo
Photos of entry points, mounting spots and existing equipment from the customer or your survey get filed with the estimate.
Crew App $79/mo
Install techs see today's jobs, clock in, text "on my way" and take photos of every camera and device placement.
Review requests + replies $97/mo
Asks every customer for a Google review after the install and drafts replies to each one.
Local SEO + listings $397/mo
Your Google Business Profile, directory listings and local pages stay current for people searching after a break-in.
What a missed call actually costs
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
What the alternatives cost
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
Locksmiths
Lockout calls answered and dispatched.
Electricians
Panel upgrades and EV chargers, estimate booked.
Garage doors
Broken-spring calls answered first.
Property managers
Maintenance calls triaged day and night.
Estimate Cam (job photos)
Estimate Cam is a job site photo app that files photos and voice notes from the site…
Crew App
A crew app for field service: today's jobs, clock in/out, on-my-way texts,…
Questions owners ask
Can it troubleshoot a customer's alarm?
It can walk through the basic steps you approve, like checking a battery or a door sensor. Anything else gets booked or texted to you.
What does it ask on a new lead?
Whatever you set. Most installers want home or business, number of entry points and areas to cover, cameras or alarm, existing equipment and internet setup.
Can it handle commercial and residential calls differently?
Yes. You set rules so business owners get transferred or booked for a walk-through while homeowners get a site survey.
Does it work after hours?
Yes. Calls and texts get answered 24/7 in English and Spanish, including the night someone has a break-in.
What does it cost?
The AI Receptionist is $297/mo, with the first 3 months at $97/mo. Month to month, no contract.
The whole back office for alarm and camera installers, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.