AnsweredLine
The AI receptionist for carpet cleaning companies
An AI receptionist for carpet cleaners answers while your hands are on the wand and the truck mount is running. It picks up every call and text 24/7 in English and Spanish, gets room counts, stains and pets, books the cleaning on your calendar, and texts you a summary of every call.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.The calls a carpet cleaner actually gets
Most carpet calls are price shoppers who will book whoever answers first. These are the ones that used to hit voicemail while you were in a living room.
"How much for three rooms and a hall?"
It collects room count, square footage if they know it, stairs and furniture moving, then quotes from your pricing rules or books the cleaning.
Pet urine and odor
A dog owner needs the smell gone before company comes. It asks where, how old the spots are and whether there's padding damage, then books a treatment visit.
Move-out cleanings
A tenant needs carpets done before the walkthrough Friday to get the deposit back. It gets the address, move-out date and room count and books a slot.
Upholstery and rugs
"Do you clean sectionals?" It takes the piece, fabric tag if they have it and any stains, and asks for a photo so you can price it.
Why carpet cleaners put it on the phone
Stay on the wand
You can't shut down the truck mount to grab a call. The receptionist answers every call on the first ring while you finish the room.
Room counts up front
Rooms, stairs, pets, stains and furniture come in a written summary, so the quote is right before you show up.
Jobs on the calendar
It books cleanings into open slots by your rules, so open slots on a slow day get filled instead of going empty.
English and Spanish
Homeowners, property managers and cleaning crews get answered in English or Spanish, by call or text, 24/7.
Property managers put through
Set rules so your apartment and property manager accounts reach you directly while new homeowners get booked.
Same number
Your number gets ported in, so the number on the van, door hangers and listings keeps working.
The rest of the back office for carpet cleaners
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Missed-call text-back + reminders $100/mo
Texts every missed caller back in seconds and sends reminders so customers move furniture and pets out before you arrive.
Review requests + replies $97/mo
Asks every customer for a Google review after the cleaning and drafts a reply to each one.
Email + text campaigns $197/mo
Carpet cleaning is a repeat job. Reactivation campaigns remind past customers when it's been a year and before the holidays.
Instant estimator $197/mo
Customers get a price on your website in under a minute from their address and photos of the rooms and stains.
Estimate Cam $49/mo
Photos of stains, pet damage and rugs from the customer or your walkthrough get filed with the estimate.
Crew App $79/mo
Techs see today's jobs, text "on my way" and take before and after photos from their phone.
What a missed call actually costs
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
What the alternatives cost
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
Cleaning
Quotes and recurring bookings handled.
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Water damage restoration
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Missed-call text-back
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Email + text campaigns
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Questions owners ask
Can it give prices per room?
Yes. It quotes from the pricing rules you give it, including minimums, stairs, pet treatment and upholstery, or collects the details and books the job for you to confirm.
Can it explain how long carpets take to dry?
It answers common questions like dry time, moving furniture and pets from the notes you give it. Anything it doesn't know gets texted to you.
Will it book move-out cleanings on short notice?
It books into the open slots on your calendar by your rules. If you want same-day jobs approved first, it texts you the details instead.
Does it work nights and weekends?
Yes. Calls and texts get answered 24/7 in English and Spanish, so someone who finds a stain on Sunday night gets booked.
What does it cost?
The AI Receptionist is $297/mo, with the first 3 months at $97/mo. Every other service is its own monthly subscription. Month to month, no contract.
The whole back office for carpet cleaners, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.