AnsweredLine
The AI receptionist for auto glass shops
An AI receptionist for auto glass shops answers the driver with a fresh crack in the windshield while your techs are busy setting glass. It picks up every call and text 24/7 in English and Spanish, gets the year, make, model and damage, books mobile or in-shop jobs, and texts you a summary of every call.
Call the receptionist and hear it for yourself.
Ask it anything a customer would ask you.The calls an auto glass shop actually gets
Glass calls come from drivers on the side of the road and people staring at a chip in a parking lot. These are the ones you miss while installing.
Rock chip on the highway
"A truck threw a rock and now there's a chip." The receptionist gets the size and location, the vehicle and books a repair before it spreads.
Crack across the windshield
A driver needs a replacement. It gets the year, make, model and features like rain sensors or a lane camera, and asks for a photo.
Broken side window
Someone broke into a car overnight. It notes which window, the vehicle and whether they need mobile service, then books it or texts you.
Insurance claim questions
A caller asks if insurance covers it. It collects the insurance company and policy details you want and answers from your approved notes.
Why auto glass shops put it on the phone
Answer while setting glass
You can't put down a windshield mid-install to grab the phone. The receptionist answers every call on the first ring.
Vehicle details captured
Year, make, model, VIN if they have it, sensors, camera and heated glass come in a written summary so you can order the right part.
Mobile or in-shop booked
Jobs get booked on your calendar by your rules, with the address for mobile service or a time at the shop.
Insurance info collected
The receptionist collects the insurance company and claim details you ask for, so the paperwork starts before the job.
English and Spanish
Drivers get answered in English or Spanish, by call or text, 24/7, including weekends and late nights.
Same number
Your number gets ported in, so the number on your vans, shop sign and listings keeps working.
The rest of the back office for auto glass shops
Each one is its own monthly plan. Start with one, add the rest when you are ready.
Instant estimator $197/mo
Drivers get a price for a chip repair or windshield on your website from their vehicle info and photos.
Estimate Cam $49/mo
Photos of the damage and the VIN sticker from the customer get filed with the estimate and the job.
Crew App $79/mo
Mobile techs see today's jobs, text "on my way" and take before and after photos for every install.
Missed-call text-back + reminders $100/mo
Every missed caller gets a text back in seconds, and booked jobs get reminders so the car is there when the tech arrives.
Review requests + replies $97/mo
Asks every customer for a Google review after the job and drafts replies to each one.
What a missed call actually costs
Only about 38% of calls to small businesses get answered by a person. Of the callers who hit voicemail, most hang up without a message, 85% never call back, and 62% call a competitor next. Run your own numbers:
What the alternatives cost
| Option | Monthly | What you actually get |
|---|---|---|
| A business phone line | $25–$35 | A number. It still rings to voicemail when you're on a ladder. |
| Answering service (human) | $235–$325+, billed per minute | A stranger reads a script, takes a message. No booking, no texting the caller, overage every busy month. |
| Part-time receptionist | $1,300–$1,800 | 20 hours a week. Nights, weekends, and lunch still go to voicemail. |
| Full-time receptionist | $4,000–$5,300 | Business hours only, plus payroll, benefits, sick days. |
| Answered Line | $297 | The line, 24/7 voice and text answering, booking, transfers, call summaries — in your own voice if you want. |
We built it because we were losing calls too
We built it for our own company, Smarter Scapes. Window Cleaning Pros and Air Duct Cleaning Pros run on it too. Call any of them and the same receptionist picks up.
Built for your kind of business
Auto repair
Status calls handled, bays stay working.
Auto detailing
AI receptionist and answering service for auto detailing shops and mobile detailers.…
Towing
Every stranded caller answered in one ring.
Locksmiths
Lockout calls answered and dispatched.
Window and door installers
AI receptionist and answering service for window and door replacement. Answers 24/7,…
Instant estimator
An instant estimate calculator for your website: customers enter their address and…
Questions owners ask
Can it get the right part information?
It collects the year, make, model, VIN if available, and features like rain sensors, lane cameras and heated glass, so you can order the right glass.
Can it book mobile appointments?
Yes. You set your service area and time windows, and it books mobile or in-shop jobs on your calendar.
Does it handle insurance calls?
It collects the insurance details you want and answers from the notes you approve. Coverage decisions stay with you and the insurance company.
Does it work after hours?
Yes. Calls and texts get answered 24/7 in English and Spanish, so a driver calling Sunday night gets booked for Monday.
What does it cost?
The AI Receptionist is $297/mo, with the first 3 months at $97/mo. Month to month, no contract.
The whole back office for auto glass shops, one sign-up
Phones answered, missed calls texted back, reviews, follow-up, estimates, a crew app, social, SEO, ads and a website. Pick any or all of it. Each service is its own month-to-month plan.